Ace your preparation for the skills measured by MCDST Exam 70-271'”and on the job'”with this official Microsoft study guide, now updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers'”including a customized learning path that describes how and where to focus your studies. Maximize your performance on the exam by learning how to: Perform and troubleshoot installation or upgrade Configure and troubleshoot hardware'”such as print, display, and I/O devices UPDATED'”Manage access to files, folders, and add-on software Configure the desktop and user environment NEW'”Set up and support Windows Firewall, security and privacy settings, and local policy NEW'”Use Microsoft Update and Automatic Updates to keep your system current Resolve network connectivity issues'”both local and remote Optimize system performance Your kit includes: 15% exam discount from Microsoft. Offer expires 12/31/10. Details inside. Fully reengineered, self-paced study guide with expert exam tips. Readiness Review Suite featuring 425 questions and multiple testing options. Case scenarios and troubleshooting labs for real-world expertise. 120-day evaluation version of Microsoft Windows XP Professional with Service Pack 2. Fully searchable eBook. Microsoft Encyclopedia of Security eBook. Microsoft Encyclopedia of Networking, Second Edition, eBook.Glenn, Walter J. is the author of 'Mcdst Self-paced Training Kit (Exam 70-271) Supporting Users and Troubleshooting a Microsoft Windows Xp Operating System', published 2005 under ISBN 9780735622272 and ISBN 0735622272.