Comments: Paperback illustrated edition text. contains highlighting throughout and has a worn cover. book in good condition. Ships fast. Ships fast. Expedited shipping 2-4 business days; Standard shipping 7-14 business days. Ships from USA!
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Publication Date: 2005
Publisher: Prentice Hall PTR
Mill, Robert Christie
Using an understandable, student-friendly writing style to provide comprehensive coverage, this text focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality.Mill, Robert Christie is the author of 'Managing The Lodging Operation', published 2005 under ISBN 9780131129931 and ISBN 0131129937.
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Book condition guidelines
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Pages are clean and are not marked by notes, highlighting or fold.
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Pages are clean and are not marked by notes, highlighting or folds.
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Pages are intact and may have minimal notes and/or highlighting or folds.
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All pages and the cover is intact. The spine may show signs of wear. Pages include notes and/or highlighting.
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All pages and the cover is intact. Pages include considerable notes in pen or highlighter, but the text is not obscured.
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