1163374
9781555420802
Drawing on the authors2 extensive experience in mediating public disputes involving such issues as mining regulations, waste disposal, and airport expansion, Managing Public Disputes provides managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution. Case examples illustrate how alternative conflict management procedures can be successfully applied in a range of situations.Susan L. Carpenter is the author of 'Managing Public Disputes (Jossey-Bass Management Series)', published 1988 under ISBN 9781555420802 and ISBN 155542080X.
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