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Publication Date: 2001
Publisher: SAGE Publications, Inc
Diana G. Dalton, Peter M. Kellett
With applications ranging from conflict in one's own community to global conflict, Kellett and Dalton's textbook addresses the difficulties of managing conflict. The ideas in the book are based upon the authors' own tested methods and techniques.Diana G. Dalton is the author of 'Managing Conflict in a Negotiated World: A Narrative Approach to Achieving Productive Dialogue and Change', published 2001 under ISBN 9780761918899 and ISBN 0761918892.