Making Computers People-Literate

From Training to Performance in the 21st Century is a series sponsored by the National Society for Performance and Instruction (NSPI), which provides valuable how-to resources to help trainers, human resource professionals, and human performance technologists improve performance in the workplace. This book is part of the first three-volume set, "Designing the Work Environment for Optimum Performance," which shows how to "fix the workplace, not the worker." The set provides hands-on tools to help create work environments that support human performance.A "procedural cookbook" that offers practical guidelines and techniques for uncovering, diagnosing, and correcting problems in the user interface--the menus, icons, data-entry screens, on-line help messages through which the computer communicates with the user, and the user with the computer. Provides twenty-six generously illustrated checklists to offer guidance through each step of the process--from initial surveys and interviews to making redesign recommAndations and measuring results.Weiss, Elaine is the author of 'Making Computers People-Literate', published 1994 under ISBN 9781555426224 and ISBN 1555426220.