A PROVEN PLAN FOR PROFIT- AND CUSTOMER-CENTERED MAINTENANCEDeveloped by a maintenance/manufacturing/facilities manager with almost four decades of direct profit/loss responsibilities, this guide provides benchmarking tools for the successful design, implementation, and validation of a profit- and customer-centered strategy for maintenance.Utilize Ralph "Pete" Peters' four benchmarking tools for maintenance excellence: The Scorecard for Maintenance Excellence -- maximizes overall best practices The CMMS Benchmarking System -- optimizes your technology investment The Maintenance and Excellence Index -- validates bottom-line results The ACE Team Benchmarking Process -- assures reliable planning times Already used by over 5000 organizations including Honda of America, Boeing Commercial Airplane Group, Siderar, BigLots, and the Air Combat Command, these powerful benchmarking tools can be immediately applied to maximize your organization's maintenance excellence.Extensive worldwide case studies and the author's actual experiences provide valuable real-world insights.A COMPLETE AND PROVEN PROGRAM FOR PROFIT AND CUSTOMER-CENTERED MAINTENANCE * The Scoreboard for Maintenance Excellence * The CMMS Benchmarking System * The Maintenance Excellence Index * The ACE Team Benchmarking Process * Improving Craft Resources with Overall Craft Effectiveness (OCE) * How OEE and OCE Synergize for Profits * Developing CMMS as a Maintenance Business Management System * Key Requirements for Profit- and Customer-Centered Maintenance * Validating Results Using Your Maintenance Excellence Index * Summary of Today's Key Best Practices for Improved Profit and Customer ServicePeters, Ralph W. is the author of 'Maintenance Benchmarking And Best Practices A Profit- and Customer-Centered Approach', published 2006 under ISBN 9780071463393 and ISBN 0071463399.
With our dedicated customer support team, 30-day no-questions-asked return policy, and our price match guarantee, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.
Book condition guidelines
New (perfect condition)
Pages are clean and are not marked by notes, highlighting or fold.
Like new (excellent condition)
Pages are clean and are not marked by notes, highlighting or folds.
Very good (good condition)
Pages are intact and may have minimal notes and/or highlighting or folds.
Good (clean condition)
All pages and the cover is intact. The spine may show signs of wear. Pages include notes and/or highlighting.
Acceptable (readable condition)
All pages and the cover is intact. Pages include considerable notes in pen or highlighter, but the text is not obscured.
How do rentals work?
Save up to 90% on the largest selection of textbook rentals in the business. We have the lowest prices - guaranteed.
Choose between standard or expedited shipping to make sure that your textbooks arrive in time for class.
Return for free!
When your books are due, just pack them up and ship them back. And don't worry about shipping - it's absolutely free!