The Prentice Hall NetEffect series encompasses training for specific business areas, such as learning skills, job skills, management skills, and technology soft skills. Courses are available in print, on CD-ROM, or over the Internet. For more information on the NetEffect series, go to www.prenhall.com/neteffect Listening Effectivelywas written by a professional who has taught thousands of college students, corporate managers, and military officers how to listen. This succinct book presents practical information in an interesting, engaging, and interactive way. It strips away extraneous fluff and gets right to the business of teaching people how to listen effectively. The compelling features are practical examples from classroom, corporate, and family/counseling settings both in-class and out-of-class activities ideas on what effective listeners think, feel, and do Dr. Kline has also successfully taught these skills to college students, corporate audiences, and volunteer organizations. For more information, visit www.klinespeak.comKline, John A. is the author of 'Listening Effectively Achieving High Standards in Communication', published 2002 under ISBN 9780130488411 and ISBN 0130488410.