138488

9780139075858

Life Beyond the Line A Front-Of-The-House Companion for Culinarians

Life Beyond the Line A Front-Of-The-House Companion for Culinarians
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  • ISBN-13: 9780139075858
  • ISBN: 0139075852
  • Publication Date: 2000
  • Publisher: Prentice Hall

AUTHOR

Cullen, Noel C.

SUMMARY

Life Beyond the Linehas been written to provide culinarians with an overview of the front-of-the-house functions--an emphasis on providing a quality dining experience and ensuring total customer satisfaction. Key features include: the significance and legacy of "service" guest relations and "people" skills wine and bar service--history, production, varieties, and quality legal issues associated with the serving of alcohol importance of team building, leadership, and quality managementCullen, Noel C. is the author of 'Life Beyond the Line A Front-Of-The-House Companion for Culinarians', published 2000 under ISBN 9780139075858 and ISBN 0139075852.

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