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The theory and implementation of a quality management system is explained by Slater, who manages such a system at LTV Steel Corporation. He details the six steps of setting process standards and meeting them, and notes the experiences of several companies. This is part 5 of a set of 6. the entire set is available here.Slater, R. H. is the author of 'Integrated Process Management How to Statistically Monitor the Process, Step 5' with ISBN 9780873892186 and ISBN 0873892186.
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