Business and organizational leaders repeatedly stress the need for increased worker education and preparedness in communication, interpersonal skills, teamwork, leadership, ethics, and the ability to work well with others. In other words, people need to know more about The Human Side of Organizations. The 10 th edition continues a long tradition of fulfilling these needs. The skills presented here are those needed by everyone working in organizations today: The Physical Work Environment; The Mental Work Environment; Interpersonal Communication; Organizational Communication; Ethics; Workplace Etiquette; Understanding Work, Jobs, and Management; Teamwork and workgroups; Motivation; Job Satisfaction; Leadership; Difficulties in the workplace; Challenges in the workplace. Practical, readable language explains all of these topics and their underlying theories, enabling students to relate their personal situations and experiences directly to chapter concepts. An extensive inventory of pedagogical tools is included, which increase student engagement and performance. The Human Side of Organizations, 10 th edition - meeting personal and organizational needs for today and tomorrow.Michael Drafke is the author of 'Human Side of Organizations (10th Edition)', published 2008 under ISBN 9780135139745 and ISBN 0135139740.