Clear, concise and practical guide to managerial communication for today's professional."Short, professional, and readable...indispensable for successful communication in today's business environment." Journal of Business and Technical CommunicationListed as one of the five business "books you shouldn't miss." Wall Street JournalThis newly revised seventh edition is more practical and useful for today's professional than ever before. We have expanded the coverage in the following areas:* Techniques for audience persuasion* Electronic channels for communication & email guidelines* Strategies for cross-cultural communication* Writing in teams* "High skim value" for writing* Jargon and style* Designing and using PowerPoint* Relaxation techniques for public speakersMunter, Mary is the author of 'Guide To Managerial Communication Effective Business Writing And Speaking', published 2005 under ISBN 9780131467040 and ISBN 0131467042.