"An exceptionally clear outline and theoretical analysis.... The writing is very clear and unusually elegant."--Charles Perrow, Yale University, author ofNormal Accidents"Scott Snook has built a clear case from highly-detailed information. Putting all the data in one place, with numerous 'inside' examples and quotes, will stimulate many organizational theorists. The book is a model of organizational analysis and application of theory at multiple levels, including an ability to reveal the gaps in theory without undermining the theoretical analysis."--John S. Carroll, MIT Sloan School of Management"A provocative book that can teach all of us about much more than friendly fire. It is an ideal teaching text with great subject, a fascinating thesis, lots of details and much to ponder and discuss."--Brig. Gen Creighton W. Abrams, U.S. Army Ret., ArmySnook, Scott A. is the author of 'Friendly Fire The Accidental Shootdown of U.S. Black Hawks', published 2002 under ISBN 9780691095189 and ISBN 0691095183.
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