First-Time Supervisor's Survival Guide

Here's a nuts-and-bolts guide packed with hundreds of business tested techniques, and strategies that make being a supervisor easier than ever. You'll find practical, proven advice for mastering the problems and challenges you'll face as a supervisor and for overcoming the initial fears and anxieties of being a new boss. This indispensable survival guide includes: * Five things to discuss with subordinates right away * How to look good when a worker tries to make you look bad * Fifteen basic practices that will make you a better boss * Ten ways to build trust with your subordinates * Four easy ways to control tardiness * How to ask for - and get - additional help * What to say when an employee makes a complaint * Fifteen supervisory mistakes and how to avoid them * How to get off on the right foot with other departments * How to delegate effectively and follow up on assignments * What to do if you have to fire someone Plus, you also get advice for coping with crisis situations ... controlling absenteeism ... motivating employees ... getting your way with a difficult boss ... conducting effective performance reviews ... keeping a positive attitude through thick and thin ... and much, much more!Fuller, George is the author of 'First-Time Supervisor's Survival Guide' with ISBN 9780133114324 and ISBN 0133114325.