Comments: Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, thatll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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Publication Date: 2001
Publisher: Prentice Hall PTR
Thill, John V., Bovee, Courtland L.
Mastering Business Communications, Perils of Pauline, Version 2.0, updates and improves the popular Perils of Pauline CD-ROM. Students follow the ups and downs of a fictional character, Pauline Peterson, in her first job after graduating from college. Students watch Pauline as she faces a variety of crises at work, then they help her meet these challenges through interactive exercises. Students will see the positive consequences when Pauline puts her business communication know-how to work. They'll also see the sometime humorous, sometime difficult, consequences when she fails to meet these challenges. This dramatic, informative, and stimulating CD covers the following topics: Conducting a Meeting Verbal and Nonverbal Communication Intercultural Communication Using E-Mail Effectively in Business Brainstorming Sessions Listening Skills Persuasive Messages Succesful Resumes The Job Interview Giving a Formal Speech Writing Bad News Messages Resolving ConflictThill, John V. is the author of 'Excellence in Business Communication', published 2001 under ISBN 9780130909473 and ISBN 0130909475.
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