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Governments across the world are pursuing reform in an effort to improve public services. But has this led to improvements in services? This volume develops a framework for a theory-based evaluation of reforms, and assesses the impact of new arrangements for public service delivery in the UK.Jennifer Law is the author of 'Evaluating Public Management Reforms: Principles and Practice', published 2003 under ISBN 9780335202478 and ISBN 0335202470.
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