According to studies by Northern Virginia Community College, employers place communication skills as the second most important they seek in employees, led only narrowly by work ethics.The third edition of Effective Workplace Communication engages readers? interest and develops their skills with clear and concise explanations of principles of effective listening, oral, written, and nonverbal communication. Worksheets then present several scenarios in which readers can test their skills in applying those principles. Each chapter has ?Check It Out? and ?Check Your Vocabulary? activities that further reinforce readers? grasp of key concepts.Previously, this product was titled Effective Communication Skills.Ludden, Marsha is the author of 'Effective WorkPlace Communication: Skills for Success in Life and on the Job', published 2007 under ISBN 9781593574338 and ISBN 1593574339.