This book is an introduction to educational management in practice. The 20 case studies have been selected to provide different insights into the challenges facing managers in education today. A key feature of the book is that management can be learned through the planning and execution of small-scale investigations. These develop practitioner skills and insights and, at the same time, provide information for the institution in which the study is set. All sectors of education are represented in the case studies, which are grouped in five parts: managing the pupil//student experience; managing resources; managing people; managing external relations; and strategic management. Each investigates a real situation and includes references to the literature consulted, an account of the research methods used, and an analysis of the outcomes of the work. At a time of major changes to the external and internal environments of education, the manager's role assumes even greater importance. This book offers readers practical ways of improving their management skills. This is the companion volume to Improving Educational Management through Research and Consultancy edited by Nigel Bennett, Ron Glatter and Rosalind Levacic. It is one of the two course readers for The Open University Course E828 Educational Management in Action.Crawford, Megan is the author of 'Educational Management in Action A Collection of Case Studies' with ISBN 9781853962769 and ISBN 1853962767.