3762374
9780131913615
Glen Urban is the David Austin Professor of Marketing at MIT's Alfred P. Sloan School of Management, and co-founder/chairman of Experion Systems Inc.Urban, Glen is the author of 'Don't Just Relate--Advocate! A Blueprint For Profit In The Era Of Customer Power', published 2005 under ISBN 9780131913615 and ISBN 0131913611.
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