Developing Skills with People

THE RATIONALE. How Can Skills Be Taught? What Are Client Contact Skills? BASIC TRAINING. Beginnings. Helping the Client, Phase 1. Helping the Client, Phase 2: Decisions. Helping the Client, Phase 3: Action. CONTINUING TRAINING. Increasing Confidence. Assertiveness Training. Coping with Difficult Clients. Coping with Stress. Endings. TRAINING TECHNIQUES. Working with Groups: Theory. Working with Groups: Practice. Using Audio-Visual Aids. Sample Course Designs. References and Resources.Dainow, Sheila is the author of 'Developing Skills with People', published 1988 under ISBN 9780471917267 and ISBN 0471917265.