596134
9780595283651
Customer Service for Professionals in Health Care
by Leebov, Wendy
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About this item
- Condition: Very Good
- Provider: gotextbooks sales Contact
- Provider Rating: 54%
- Ships From: Little Rock, AR
- Shipping: Standard
- Comments: Used books are NOT guaranteed to contain components and/or supplements such as: Access Codes or working CD's/DVD's! Ships fast! Expedited shipping 1-3 business days; Standard shipping 7-14 business days. Ships from USA!
496390
About this item
- Condition: Very Good
- Provider: GoTextbooks Contact
- Provider Rating: 74%
- Ships From: Little Rock, AR
- Shipping: Standard
- Comments: Used books are NOT guaranteed to contain components and/or supplements such as: Access Codes or working CD's/DVD's! Ships fast! Expedited shipping 1-3 business days; Standard shipping 7-14 business days. Ships from USA!
Product details
- ISBN-13: 9780595283651
- ISBN: 0595283659
- Publisher: iUniverse, Incorporated
AUTHOR
SUMMARY
This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.Leebov, Wendy is the author of 'Customer Service for Professionals in Health Care' with ISBN 9780595283651 and ISBN 0595283659.
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