5027900

9781423900849

Customer Relationship Management A People, Process, and Technology Approach

Customer Relationship Management A People, Process, and Technology Approach
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  • ISBN-13: 9781423900849
  • ISBN: 1423900847
  • Edition: 1
  • Publication Date: 2006
  • Publisher: Course Technology Ptr

AUTHOR

Wagner, William P., Zubey, Michael

SUMMARY

William Wagner Associate Professor of MIS and has been on the faculty of Villanova UniversityWagner, William P. is the author of 'Customer Relationship Management A People, Process, and Technology Approach', published 2006 under ISBN 9781423900849 and ISBN 1423900847.

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