596052

9780471237747

Customer Experience Management A Revolutionary Approach to Connecting With Your Customers

Customer Experience Management A Revolutionary Approach to Connecting With Your Customers
$25.01
$3.95 Shipping
List Price
$42.50
Discount
41% Off
You Save
$17.49

  • Condition: New
  • Provider: Ergodebooks Contact
  • Provider Rating:
    81%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. 24*7 Customer Service.

   30-day money back guarantee
$1.26
$3.95 Shipping
List Price
$42.50
Discount
97% Off
You Save
$41.24

  • Condition: Very Good
  • Provider: Orion Books Contact
  • Provider Rating:
    94%
  • Ships From: Grand Prairie, TX
  • Shipping: Standard

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780471237747
  • ISBN: 0471237744
  • Publication Date: 2003
  • Publisher: John Wiley & Sons Inc

AUTHOR

Schmitt, Bernd H.

SUMMARY

Bernd H. Schmitt is Professor of Marketing at Columbia Business School and the Executive Director of the Center on Global Brand Leadership.Schmitt, Bernd H. is the author of 'Customer Experience Management A Revolutionary Approach to Connecting With Your Customers', published 2003 under ISBN 9780471237747 and ISBN 0471237744.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.