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9780756715007

Consumer Protection Federal Actions Are Needed to Improve Oversight of the Household Goods Moving Industry

Consumer Protection Federal Actions Are Needed to Improve Oversight of the Household Goods Moving Industry
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  • ISBN-13: 9780756715007
  • ISBN: 0756715008
  • Publisher: DIANE Publishing Company

AUTHOR

Scheinberg, Phyllis F.

SUMMARY

This report discusses: (1) the nature & extent of consumer complaints about household goods carriers since 1996, (2) the roles of consumers in preventing & resolving disputes, & of government agencies in providing consumer protection, (3) The Department of Transportation's oversight & enforcement activities with respect to this industry, & (4) issues associated with an expanded state role in this area. Focuses on commercial moves of individual households & does not discuss interstate moves arranged by governments or corporations for their employees. Charts & tables.Scheinberg, Phyllis F. is the author of 'Consumer Protection Federal Actions Are Needed to Improve Oversight of the Household Goods Moving Industry' with ISBN 9780756715007 and ISBN 0756715008.

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