Each year, thousands of corporate employees learn to express themselves with confidence through Dianna Booher's communications seminars. She reaches an even wider audience through her best-selling instructional audiotapes and videotapes. Now this communications dynamo has gathered her best techniques into a book designed to be read by busy professionals. Each tip is numbered for fingertip access to areas of interest. Communicate with Confidence! covers speaking, listening and all the dynamics of verbal communication on the job. Each savvy tip is based on real-life problems raised by participants in Booher Consultants' workshops.Booher, Dianna is the author of 'Communicate With Confidence How to Say It Right the First Time and Every Time' with ISBN 9780070064553 and ISBN 0070064555.