446421
9780113308941
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'The Business Perspective' is part of the seven-title ITIL series from the Office of Government Commerce that guides business users through the planning, delivery and management of quality IT services. The role of the Business Perspective (BP) within ITIL is to consider the key principles and requirements of the Business organization and their operation and how they relate to and interface with the delivery of the Information Services (IS) and especially IT Service Management. This book provides "best practice" guidelines on achieving the BP approach within an IS organization.Stationery Office is the author of 'Business Perspective The Is View on Delivering Services to the Business' with ISBN 9780113308941 and ISBN 0113308949.
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