117426

9780201767377

BUILDING OPERATIONAL EXCELLENCE (P)

BUILDING OPERATIONAL EXCELLENCE (P)
$39.33
$3.95 Shipping
List Price
$39.99
Discount
1% Off
You Save
$0.66

  • Condition: New
  • Provider: Ergodebooks Contact
  • Provider Rating:
    81%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. 24*7 Customer Service.

   30-day money back guarantee
$18.86
$3.95 Shipping
List Price
$39.99
Discount
52% Off
You Save
$21.13

  • Condition: Good
  • Provider: Ergodebooks Contact
  • Provider Rating:
    81%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. 24*7 Customer Service.

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780201767377
  • ISBN: 0201767376
  • Publisher: Addison Wesley Professional

AUTHOR

Kutnick, Dale, Allen, Bruce

SUMMARY

Bruce Allen is a vice president of META Group. Before joining META in August 1990, he managed corporate central processing of hardware and software resources at the Hartford Insurance Group, where he was responsible for procurement and strategic planning. During his seventeen-year data-processing career, he has been involved in all aspects of central environment support, including operations, systems programming, performance analysis, rates/chargeback, budgeting, service levels, forecasts, and overall planning. Dale Kutnick is the cofounder, CEO, and chairman of the board of META group, overseeing all of the company's research and analytical activities. Prior to cofounding META Group in 1989, Mr. Kutnick was executive vice president of research at Gartner Group. Previously, he was executive director and a principal at Yankee Group, and a principal at Battery Ventures, a venture capital firm.Kutnick, Dale is the author of 'BUILDING OPERATIONAL EXCELLENCE (P)' with ISBN 9780201767377 and ISBN 0201767376.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.