Comments: Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, will have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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Publication Date: 2006
Publisher: Penguin USA
Fisher, Roger, Shapiro, Daniel
Provides an understanding on how emotions affect negotiations and how they can be used as a tool. This book sheds light on five core emotional concerns felt during any interaction and shows how to generate positive emotions in others and in yourself.Fisher, Roger is the author of 'Beyond Reason Using Emotions As You Negotiate', published 2006 under ISBN 9780143037781 and ISBN 0143037781.