Comments: The Name of the Book's Previous Owner Written on the Inside of the Front Cover. Good Reading Copy!
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Publisher: ASQ Quality Press
Camp, Robert C.
The book that started it all is still a best-seller! Benchmarking is the master key to becoming the best. This groundbreaking reference is for middle managers in industry, not-for-profit organizations and government agencies, as well as quality improvement projects. Detailed examples show you how to relate benchmarking to your own circumstances. Reference guides help you get started. Case histories provide examples of actual benchmarking investigations from beginning to end. the author's personal tips will allow you, with minimum effort, to effectively launch your quest for the best.Camp, Robert C. is the author of 'Benchmarking The Search for Industry Best Practices That Lead to Superior Performance' with ISBN 9780873890588 and ISBN 0873890582.
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