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Publication Date: 1992
Publisher: Prentice Hall
Garrity, Susan M.
A highly readable text covering: basic statistical tools as a foundation for complex techniques; summarizes quality improvement techniques and establishes their place in the total quality picture; in-depth analysis of customers and processes. All of these tools are applicable to both manufacturing and non-manufacturing industries.Garrity, Susan M. is the author of 'Basic Quality Improvement', published 1992 under ISBN 9780134809069 and ISBN 0134809068.