Dr. McClam is affiliated with Counselor Education program at the University of Tennessee, Knoxville. She teaches courses in Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is currently Co-Editor of INTERNATIONAL EDUCATION and past Co-Editor of HUMAN SERVICE EDUCATION, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education (1998), a Certificate of Appreciation from the Council for Standards in Human Service Education (2001), and most recently, the Miriam Clubok Award from the National Organization for Human Service Education (2003). Tricia McClam and Marianne Woodside have co-authored a number of books with Thomson Brooks/Cole.Woodside is the author of 'An Introduction to Human Services', published 2008 under ISBN 9780495503361 and ISBN 0495503363.