Adventure Management Sytems - Organizational Crisis Response : Operational Risk Management for the Adventure Travel Field

'An operational risk management system designed to prepare programs that work in remote environments effectively respond and resolve Critical or Catastrophic Incidents in a sustainable manner.'Every organization hopes that they will be able to effectively respond to a critical or catastrophic incident, but ?hope? alone, is not a strategy. Does your administration know what to do when a field staff calls in to report a critical or catastrophic incident? Have you adequately trained your office staff to deal with that phone call? What about the phone calls from the media, or the family, or the attorneys? One of the hard lessons that we have learned over the last 30 years is that while critical or catastrophic incidents are usually begin in the field, it is the administrative response to the incident that most often leads to crisis escalation. When a Critical of Catastrophic incident occurs in a remote environment immediate answers are not always available, yet the primary stakeholders still require answers. The purpose of this system is to assist Adventure based programs rapidly and efficiently respond and resolve Critical or Catastrophic Incidents. Whether you have an existing crisis response plan or none at all, this system is designed so that it can be quickly customized to your needs. Organized into one package is the Organizational Crisis Response Folder that contains a series of forms that outline a comprehensive set of questions that need to be asked during a crisis, the Organizational Crisis Response book that outlines how to integrate the system into your organization, and a CD-ROM containing electronic copies of response forms and documentation that can be modified to your specific needs..Cline, Preston is the author of 'Adventure Management Sytems - Organizational Crisis Response : Operational Risk Management for the Adventure Travel Field', published 2004 under ISBN 9780976251200 and ISBN 0976251205.