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Publication Date: 2007
Publisher: Cengage Learning
Joan J. Follis, Marilyn T. Fordney, Linda L. French
Administrative Medical Assisting, Sixth Edition is a complete learning package, which includes a textbook, workbook, and multimedia for medical office administration students and professionals. Throughout, the text emphasizes the customer service function of the medical office practice. Patient education, legal aspects of medical office responsibilities, compliance with the confidentiality of patient information/records aspects of HIPAA, detailed skills procedures, and competency-based exercises and critical thinking sections with case studies, questions, and suggested actions are integrated throughout the text.Joan J. Follis is the author of 'Administrative Medical Assisting', published 2007 under ISBN 9781418064112 and ISBN 1418064114.
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