This textbook, combined with the hands-on Lab Guide and the full-featured Instructor's Guide, is a powerful Windows 2000 administration course that provides you with first-line knowledge and skills. This combination, along with the certification-specific test materials on the examGear CD-ROM that comes with this book, prepares you to challenge the Microsoft 70-210, Installing, Configuring and Administering Windows 2000 Professional and 70-215, Installing, Configuring and Administering Windows 2000 Server certification exams. This material will also give you a good head start on the 70-216 and 70-217 exams. Each chapter begins with a list of learning objectives to be achieved within that chapter. A list of new terminology to be learned is located at the beginning of each chapter. Step-by-step hands-on instructions for accomplishing particular tasks have been included at appropriate points in the text. Each chapter contains a mini troubleshooting section that deals specifically with problems and symptoms related to the topics covered. Each chapter concludes with a summary that restates the objectives at the beginning of the chapter. At the end of each chapter is a review section consisting of fifteen open-ended questions. There is also a ten-question multiple-choice chapter quiz. Each chapter includes a key point review that permits a quick overview of the major chapter points. Contains computer and software terms that are applicable to the Windows 2000 product line. The glossary also defines many acronyms as well as the terms they are based on. Includes a hands-on Lab Guide that provides 39 procedures to reinforce the theory material discussed in the textbook.Barton, Patricia is the author of 'Administering Windows 2000' with ISBN 9780130310569 and ISBN 0130310565.