Comments: IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible. C
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Publication Date: 2009
Publisher: Health Administration Press
Fottler, Myron D., Ford, Robert C., Heaton, Cherrill P.
Fottler, Myron D. is the author of 'Achieving Service Excellence, Second Edition', published 2009 under ISBN 9781567933277 and ISBN 1567933270.