Designed to prepare readers for the A+ Certification exam sponsored by the Computing Technology Industry Association for computer service technicians, this text and lab guide provides readers with conceptual information and hands-on practice to provide a fundamental knowledge base. Coverage of Microsoft Windows 3.x and Windows 95 Theory provides readers with the most current coverage. Additional OS troubleshooting information prepares readers with hands-on practice. A+ Core Exam Margin Icon directs readers to focus on key content related to the Core exam. A+ DOS/Windows Margin Icon directs readers to focus on key content related to the DOS/Windows exam. Extensive and varied end-of-chapter material provides readers with multiple-choice questions, open-ended review questions, and lab manual exercises, all designed to test and reinforce knowledge and to provide hands-on lab work. Accompanying MCP Test Prep A+ CD-ROM shrink-wrapped to the back of each book allows readers to complete mock tests, determine their weak points, and study more strategically with three styles of testing: flash card style, study card style, and full assessment. For anyone interested in mastering the A+ Certification exam.Brooks, Charles J. is the author of 'A+ Certification Concepts+practice' with ISBN 9781580761918 and ISBN 1580761917.