6612143

9780143008873

101 Quick Tips: Create a Great Customer Experience
101 Quick Tips: Create a Great Customer Experience
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  • ISBN-13: 9780143008873
  • ISBN: 0143008870
  • Publication Date: 2009
  • Publisher: Penguin Group (USA) Incorporated

AUTHOR

Mayo-Smith, Debbie, Brooks, Ian

SUMMARY

101 Quick Tips: Create a Great Customer Experience brings together two of the most respected and accomplished customer service exponents in New Zealand. This is top tips for communication, acquiring and maintaining customers and promoting excellence within your organisation.Mayo-Smith, Debbie is the author of '101 Quick Tips: Create a Great Customer Experience', published 2009 under ISBN 9780143008873 and ISBN 0143008870.

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