CUSTOMER SERVICE CENTER

What happens if you disagree with the condition or model I select?

If the condition or model of the device you send doesn't match the condition or model that you listed during the price quote process, your price quote may be revised or rejected. The best way to prevent this is by providing an accurate initial assessment during the price quote process. If you need assistance determining the condition of your device(s), please visit our sellback standards page. If you need help determining the model of your device, click here.