Rental Policies

By renting a book through ValoreBooks.com you agree to adhere to the following rental policies:

QUALITY POLICY

Rental books must be returned in the same condition that they were received in. As a courtesy to future students who will be renting the same book, we kindly ask that you avoid excessive writing, highlighting or other markings in your rental. That way every student gets rental books that are clean and easy to read.

EXTENSION POLICY

Due dates for most rentals through ValoreBooks can be extended for a fee for a maximum of 15 days. Simply log into your order details page and click on the “Extend Rental” link for the item(s) you wish to extend.

PURCHASE POLICY

If you would like to purchase your rental, you can do so by logging into your order details page and finding the “Purchase Rental” link. At that point in time you will become the owner of your rental book.

CANCELLATION POLICY

You may cancel your "unconfirmed" order within One Hour of placing your Purchase/Rental. Click on the "Cancel Order" link in your order summary. Any cancellation requests after your One Hour cancellation period has expired are not guaranteed but you may contact your seller(s) directly to request that your order(s) be cancelled. If the seller(s) has already shipped your order, you can review our return policy to return your book(s) for a refund.

REFUND POLICY

All rental items can be returned for a refund within 30 days from the date of rental. Return items must be postmarked within 30 days of your rental date to be eligible for a refund.

RENTAL RETURN POLICY

Rental orders must be returned using the prepaid shipping labels provided by ValoreBooks. These labels will be made available 45 days after your rental order has been placed and can be accessed by logging into your order details page. If you rented multiple books with ValoreBooks, you may receive a different prepaid shipping label for each book. Please package items separately and follow the individual return instructions, as each rental may not have the same return address. Please disregard any return instructions and/or addresses you may have received with your item's original packaging. Use only the prepaid shipping labels and return instructions provided by ValoreBooks.

All rental returns must be shipped and scanned by the shipping carrier on or before the rental due date.

LATE FEE/UNRETURNED ITEMS POLICY

All rental returns that are not postmarked by their return date will be automatically charged a 15-day extension fee. If the rental is not returned within this extension period, you will be charged for the buyout price of the book which is a premium of the current retail price of the book plus applicable taxes. At that point in time you will become the owner of your rental book.

Please note: if you need more time with your rentals, simply log into your ‘My Account’ page and extend your rental period. If you have any further questions, please contact us.

COLLECTIONS POLICY

If ValoreBooks is unable to charge your credit card for a period of 30 days, your account will be sent to the Lessor who reserves the rights to send it to a collections agency. Additional collection fees may be charged if sent to a collections agency.