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World Class IT Service Delivery






Edition:  illustrate
Pub Date: 
Publisher:  British Computer Society, The
Summary: Peter Wheatcroft is a management consultant, currently tasked with improving the management of IT departments in a number of prestigious blue chip companies. Whilst a director at Alliance & Leicester plc, he achieved World Class status for their IT services. He has also been instrumental in the provision of world class service delivery for companies in a number of industry sectors including process control, retail, t...ravel & leisure and healthcare. Holding chartered status as both an engineer and IT professional, he is a fellow of BCS and the IET (Institution of Engineering & Technology) as well as a member of the Chartered Management Institute and the British Quality Foundation. He is one of the BCS IT Professional Awards judges and was a contributor to the SFIAPlus3 skills framework.

Wheatcroft, Peter is the author of World Class IT Service Delivery, published 2008 under ISBN 9781902505824 and 1902505824. Two hundred thirty four World Class IT Service Delivery textbooks are available for sale on ValoreBooks.com, fifty used from the cheapest price of $41.99, or buy new starting at $10.05.
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Product Details
World Class IT Service Delivery

ISBN-13: 9781902505824

ISBN: 1902505824

Edition: illustrateth

Pub Date:
Publisher: British Computer Society, The
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