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Why TQM Fails and What to Do about It

Author: 


ISBN-13: 

9780786301409


ISBN: 

0786301406


Publisher:  McGraw-Hill Trade
Summary: Total Quality Management (TQM) was once touted as the management approach that would revitalize American business. Now: faced with meager improvements & deleted budgets, managers are wondering, what happened?" Why TQM Fails & What to Do About It? is a trouble-shooting guide for all areas of quality management. You'll understand the most common mistakes organizations make during start-up alignment, & integration, & le...arn the actions your organization can take immediately to avoid these failures-& reap the intended rewards of quality improvement. Whether your organization is in the midst of a TQM crisis or just wants to avoid disappointing results, this pioneering reference reveals how to increase the probability of success & gain genuine, enduring support from executives, managers, & workers.

Brown, Mark G. is the author of Why TQM Fails and What to Do about It, published under ISBN 9780786301409 and 0786301406. Eight Why TQM Fails and What to Do about It textbooks are available for sale on ValoreBooks.com, six used from the cheapest price of $0.01, or buy new starting at $14.14.
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ISBN-13: 9780786301409


ISBN: 0786301406


Publisher: McGraw-Hill Trade
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