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Why TQM Fails And What to Do About It






Publisher:  Business One Irwin
Summary: Total Quality Management (TQM) was once touted as the management approach that would revitalize American business. Now: faced with meager improvements & deleted budgets, managers are wondering, what happened?" Why TQM Fails & What to Do About It? is a trouble-shooting guide for all areas of quality management. You'll understand the most common mistakes organizations make during start-up alignment, & integration, & le...arn the actions your organization can take immediately to avoid these failures-& reap the intended rewards of quality improvement. Whether your organization is in the midst of a TQM crisis or just wants to avoid disappointing results, this pioneering reference reveals how to increase the probability of success & gain genuine, enduring support from executives, managers, & workers.

Mark Graham Brown is the author of Why TQM Fails And What to Do About It, published under ISBN 9780786301409 and 0786301406. Nine Why TQM Fails And What to Do About It textbooks are available for sale on ValoreBooks.com, seven used from the cheapest price of $1.50, or buy new starting at $12.02.
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Why TQM Fails And What to Do About It

ISBN-13: 9780786301409

ISBN: 0786301406

Publisher: Business One Irwin
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