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Total Quality Management

Total Quality Management

Author: 


ISBN-13: 

9780136394037


ISBN: 

0136394035


Publisher:  Prentice Hall PTR
Summary: This second edition from authors Dale Besterfield and Carol Besterfield-Michna is a one-semester, accessible introduction to the concept of total quality management. It relies less on the use of mathematics than many comparable works.

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ISBN-13:

9780136394037


ISBN:

0136394035


Publisher: Prentice Hall PTR
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