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9780340849460

Total Quality Management in a Week

Total Quality Management in a Week

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Product details

  • ISBN-13: 9780340849460
  • ISBN: 0340849460
  • Edition: 3rd
  • Publisher: Hodder & Stoughton

AUTHOR

John MacDonald

SUMMARY

Macdonald aims to 'clear the fog' which surrounds the concept of TQM by providing a step-by-step guide to the process. He explains the principles, and assesses the need for TQM, as well as showing how to implement it and monitor its progress.John MacDonald is the author of 'Total Quality Management in a Week' with ISBN 9780340849460 and ISBN 0340849460.

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