Tackling Strategic Problems: The Role of Group Decision Support

Introduction - Colin Eden and Jim Radford PART ONE: GROUPS AND ORGANIZATIONS: A CONTEXT FOR GROUP DECISION SUPPORT Introduction - Colin Eden Complexity and Strategic Decision-Making - John Churchill Handling Organizational Complexity in Group Decision Support - John Friend The Complexity of Decision Management Practice - Steve Cropper Using the Competing Values Approach to Explore 'Ways of Working' - Colin Eden and John Rohrbaugh The Unfolding Nature of Group Decision Support - Two Dimensions of Skill - Colin Eden PART TWO: CONSIDERATIONS IN PROVIDING DECISION-MAKING SUPPORT TO GROUPS Introduction - Colin Eden Observations of Complex Decision-Making Situations Utilising Metagame Analysis - Ted Mitchell, Charles Powell, Ward Ching and Charles Benjamin The Analysis and Resolution of Decision Situations with Interacting Participants - Jim Radford Problem-Solving in Small Groups - Bill Mayon-White Team Members as Agents of Change PART THREE: MIXING METHODS Introduction - Colin Eden Variety, Formality and Style - Steve Cropper Choosing Amongst Decision-Support Methods Mixing Methods - Peter Bennett Combining Conflict Analysis, SODA and Strategic Choice Systems of Perceptions - Jim Bryant Developments in Hypermapping Gaming, Competitor Analysis and Strategic Management - Chris Huxham and Colin Eden PART FOUR: COMPUTER SUPPORTED GROUP DECISION-MAKING Introduction - Colin Eden The Role of Computers in Group Decision Support - Fran Ackermann Decision Analysis for Group Decision Support - Lawrence D Phillips PART FIVE: THE ENVIRONMENT FOR SUPPORTING GROUPS Introduction - Colin Eden Managing the Environment as a Means to Managing Complexity - Colin Eden On Trivialities in Process - Chris Huxham Decision Spaces - Allen Hickling A Scenario about Designing Appropriate Rooms for 'Activity-Based' Decision Management PART SIX: KEY THEMES AND FUTURE DIRECTIONS Of Tools, Models, Methods and Methodology - Rolfe Tomlinson Appendix - Colin Eden A Brief Guide to the GDS Methods Referred to in this BookEden, Colin is the author of 'Tackling Strategic Problems: The Role of Group Decision Support', published 1990 under ISBN 9780803982598 and ISBN 0803982593.