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Successful Service Operations Management (with Student CD-ROM, Microsoft Project 2007, InfoTrac Printed Access Card)

Author: 


ISBN-13: 

9780324661187


ISBN: 

0324661185


Edition:  2
Pub Date: 
Publisher:  Cengage Learning
Summary: Learn the full cycle of building a service business from concept formation through implementation. SUCCESSFUL SERVICE OPERATIONS MANAGEMENT shows you how. Through numerous examples, clear writing, and multiple study tools, you'll understand how to develop your business strategy and manage your capacities. Brief and easy-to-use, this Operations Management textbook is the one you'll turn to for years to come.

...Richard D. Metters is the author of Successful Service Operations Management (with Student CD-ROM, Microsoft Project 2007, InfoTrac Printed Access Card), published 2008 under ISBN 9780324661187 and 0324661185. Six Successful Service Operations Management (with Student CD-ROM, Microsoft Project 2007, InfoTrac Printed Access Card) textbooks are available for sale on ValoreBooks.com, or buy new starting at $139.04. [read more]

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Successful Service Operations Management (with Student CD-ROM, Microsoft Project 2007, InfoTrac Printed Access Card)

ISBN-13: 9780324661187


ISBN: 0324661185


Edition: 2nd


Pub Date:
Publisher: Cengage Learning
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