Successful Service Operations Management
Author:King-Metters, Kathryn H., Pullman, Madeleine, Metters, Richard D.
ISBN-13:
9780324224375
ISBN:
0324224370
Edition: 2
Pub Date: 2005
Publisher: Thomson Learning
Summary: Learn the full cycle of building a service business from concept formation through implementation. SUCCESSFUL SERVICE OPERATIONS MANAGEMENT shows you how. Through numerous examples, clear writing, and multiple study tools, you'll understand how to develop your business strategy and manage your capacities. Brief and easy-to-use, this Operations Management textbook is the one you'll turn to for years to come.
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Product Details
ISBN-13:
ISBN:
Edition: 2nd
Pub Date: 2005
Publisher: Thomson Learning
9780324224375
ISBN:
0324224370
Edition: 2nd
Pub Date: 2005
Publisher: Thomson Learning
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