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Six Sigma Basic Tools and Techniques
Six Sigma Basic Tools and Techniques
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Six Sigma Basic Tools and Techniques
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Six Sigma Basic Tools and Techniques

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ISBN-13: 

9780131716803


ISBN: 

0131716808


Pub Date: 
Publisher:  Prentice Hall
Summary: With a focus on training, Six Sigma: Concepts, Tools and Techniques captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioner's point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC pr...oblem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent academic and industry reference. [read more]

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ISBN-13:

9780131716803


ISBN:

0131716808


Pub Date:
Publisher: Prentice Hall
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