30-Day No-Hassle Returns
We guarantee your satisfaction on every purchase or rental with a full refund within 30 days of your purchase date.
Fast, Same-Day Customer Service
If you need help, our friendly, helpful Customer Service team will contact you the same business day.
The Best Prices on Textbook Rentals, Guaranteed
You can shop with confidence with the best rental prices at ValoreBooks.com. If you find a lower priced rental, we will match it.
See the full guarantee details

Services Marketing People, Technology, Strategy

by

Lovelock, Christopher, Wirtz, Jochen

$1.83 $3.95 Shipping
List Price
$126.67
Discount
98%off
You Save
$124.84
Item Details
Condition: Used - Very Good Seller:
YourOnlineBookstore
Rating: (148) 90% Ships From: Houston, TX Shipping: Standard, Expedited Comments: Book is lightly used with
little or no noticeable
damage. Unbeatable
customer serv... [more] Book is lightly used with
little or no noticeable
damage. Unbeatable
customer service, and we
usually ship the same or
next day. Over one million
satisfied customers! [less]
Marketplace Prices
6 Usedfrom $1.83
3 Newfrom $22.99
4 Alternatefrom $28.26
Services Marketing People, Technology, Strategy, 5thth Edition, ISBN 9780131138650 Own This Book? Sell It
ISBN-13:

9780131138650

ISBN:

0131138650

Edition: 5th Pub Date: 2003
Publisher: Prentice Hall PTR Summary: TEXTBOOK CASEBOOK READER Christopher Lovelock and Jochen Wirtz have worked together closely as co-authors to undertake a significant revision, restructuring, and updating of Services Marketing. WHAT'S INSIDE A new fifteen-chapter organization that reflects the nature of what today's service marketers do in the real world Seventeen exciting classroom-tested cases of different lengths, of which half are brand new and t [read more]
Rent and Win a trip to Spring Break!
THE EXTRA MILE GUARANTEE
  • 30-Day No-Hassle Returns
  • Fast, Same-Day Customer Service
  • The Best Prices on Textbook Rentals
Read More
NEED HELP PAYING FOR COLLEGE?
  • Find student loan options quickly and easily
  • Compare loans to find the best fit for you
  • Apply for the loan that meets your needs
Find Loan
Price + Shipping
Condition
Details
Recommended
(2 from $4.99) 
$4.99
+ $3.95 shipping
Used
Good
QUANTITY

3 In-Stock
$22.99
+ $3.95 shipping
New
QUANTITY

1 In-Stock
Used
(6 from $1.83) 
$1.83
+ $3.95 shipping
LOW ITEM PRICE
Used
Very Good
  • Seller: YourOnlineBookstore
  • Seller Rating: (148) 90%
  • Ships from: Houston, TX
  • Shipping Methods: Standard, Expedited
  • Comments: Book is lightly used with little or no noticeable damage. Unbeatable customer service, and we usually ship the same or next day. Over one million satisfied customers!
  • Contact seller about this item
QUANTITY

1 In-Stock
$4.99
+ $3.95 shipping
Used
Good
QUANTITY

3 In-Stock
$10.93
+ $3.95 shipping
Used
Very Good
QUANTITY

1 In-Stock
$16.95
+ $3.95 shipping
Used
Good
QUANTITY

2 In-Stock
$22.18
+ $3.95 shipping
Used
Good
QUANTITY

1 In-Stock
SEE MORE
New
(3 from $22.99) 
$22.99
+ $3.95 shipping
New
QUANTITY

1 In-Stock
$22.99
+ $3.95 shipping
New
QUANTITY

1 In-Stock
$168.01
+ $3.95 shipping
New
QUANTITY

3 In-Stock
Alternate
(4 from $28.26)  IMPORTANT - Be sure to review seller comments carefully
$28.26
+ $3.95 shipping
New
  • Seller: Academic_Books
  • Seller Rating: (426) 80%
  • Ships from: New York, NY
  • Shipping Methods: Standard
  • Comments:
    ALTERNATE EDITION: New. Soft Cover International edition. Different ISBN and
    Cover image but contents are same as US edition. Perfect
    condition. English language. Delivery take 6-10 business day [more]

  • Contact seller about this item
QUANTITY

5 In-Stock
$30.97
+ $3.95 shipping
New
  • Seller: a1retailoutlet
  • Seller Rating: (152) 90%
  • Ships from: Fresno, CA
  • Shipping Methods: Standard
  • Comments:
    ALTERNATE EDITION: Brand New Softcover International Edition , Have same
    content as US Edition, Excellent Quality. ISBN is different.
    Never Used, in English Language. Printed in Black And Whi [more]

  • Contact seller about this item
QUANTITY

3 In-Stock
$43.39
+ $3.95 shipping
New
  • Seller: AprilBooks
  • Seller Rating: (1) 100%
  • Ships from: San Francisco, CA
  • Shipping Methods: Standard, Expedited
  • Comments: ALTERNATE EDITION: Brand New International Edition, 4-6 days reliable shipping! Different ISBN/Cover with same contents as US Edition. Buy and Save Money now!
  • Contact seller about this item
QUANTITY

5 In-Stock
$57.73
+ $3.95 shipping
New
  • Seller: jim18672
  • Seller Rating: (0) New Seller
  • Ships from: Frisco, TX
  • Shipping Methods: Standard, Expedited
  • Comments:
    ALTERNATE EDITION: International edition. Perfect condition. English language.
    Delivery take 6-10 business days. Soft covered book that
    has identical content with the U.S edition one with a few [more]

  • Contact seller about this item
QUANTITY

99+ In-Stock
Product Details
ISBN-13:

9780131138650


ISBN:

0131138650


Edition: 5th
Pub Date: 2003
Publisher: Prentice Hall PTR

TEXTBOOK CASEBOOK READER Christopher Lovelock and Jochen Wirtz have worked together closely as co-authors to undertake a significant revision, restructuring, and updating of Services Marketing. WHAT'S INSIDE A new fifteen-chapter organization that reflects the nature of what today's service marketers do in the real world Seventeen exciting classroom-tested cases of different lengths, of which half are brand new and the balance are copyright post-2000. Eight current readings from leading thinkers in the field. Practical management applications reinforced by current examples.

Where's My Stuff?
Shipping & Returns
Need Help?