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Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence
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Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence

Author: 


ISBN-13: 

9780470423325


ISBN: 

0470423323


Pub Date: 
Publisher:  Wiley

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131 New from $35.95 103 Used from $46.79
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ISBN-13:

9780470423325


ISBN:

0470423323


Pub Date:
Publisher: Wiley
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