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Service Management: Operations, Strategy, Information Technology


1 Customer Product Review




Edition:  7th Revise
Publisher:  McGraw Hill Higher Education
Summary: Fitzsimmons, James A. is the author of Service Management: Operations, Strategy, Information Technology, published under ISBN 9780073403359 and 0073403350. One hundred fifty one Service Management: Operations, Strategy, Information Technology textbooks are available for sale on ValoreBooks.com.

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(1 customer review)
  • by Shannon

    The book was mainly a review of information I've used over the past 15 years. However, if I were a novice in the subject, it probably would have been more helpful

    The book allowed me to refresh my knowledge of areas that I don't use routinely.

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Product Details

ISBN-13: 9780073403359

ISBN: 0073403350

Edition: 7th Reviseth

Publisher: McGraw Hill Higher Education
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