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Quality Management
Quality Management
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Quality Management

Author: 


ISBN-13: 

9780131189294


ISBN: 

0131189298


Edition:  5
Pub Date: 
Publisher:  Prentice Hall PTR
Summary: This direct, straightforward book provides material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. Up-to-date and comprehensive, it coversallof the elements of total quality, including several that receive little or no attention in other total quality books, enabling readers to understand that in order to compete in the global arena, businesses must a...chieve consistent peak performance, continual improvement, and maximum competitiveness.Coveringalltopics necessary to total quality management, this book includes: global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.An excellent handbook for quality managers, directors of quality control, and vice-presidents of quality management.

Goetsch, David L. is the author of Quality Management, published 2005 under ISBN 9780131189294 and 0131189298. One hundred seventeen Quality Management textbooks are available for sale on ValoreBooks.com, thirteen used from the cheapest price of $4.29, or buy new starting at $67.24.
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Ships From: Ogden, UT Shipping: Standard, Expedited Comments: RENTAL: Supplemental materials are not guaranteed (access codes, DVDs, workbooks). We serve students on over 5,871 college campuses every semester! Highlighting and writing is OK! ... [more] RENTAL: Supplemental materials are not guaranteed (access codes, DVDs, workbooks). We serve students on over 5,871 college campuses every semester! Highlighting and writing is OK! Get a tracking number with every order. Questions? Or just want to hear our voice? Call us toll free anytime at 855-200-0021 or email us at valore@CampusBookR [less]
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  • Ships from: Ogden, UT
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    We serve students on over 5,871 college campuses every semester! Highlighting and writing is OK! Get a tracking number with every order. Questions? Or just want to hear our vo [more]

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(99 from $55.08)  Supplemental materials are not guaranteed for rentals
$55.08
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Acceptable
  • Renter: CampusBookRentalsThis seller provides order tracking
  • Renter Rating: (2,181) 94%Recommended Seller
  • Ships from: Ogden, UT
  • Shipping Methods: Standard, Expedited
  • Comments:
    We serve students on over 5,871 college campuses every semester! Highlighting and writing is OK! Get a tracking number with every order. Questions? Or just want to hear our vo [more]

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Quality Management

ISBN-13: 9780131189294


ISBN: 0131189298


Edition: 5th


Pub Date:
Publisher: Prentice Hall PTR
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